Refund policy
Refund/Return Policy:
If you need to return an item please contact us at support@nodalninja.us
We will accept items if returned by the original buyer NO LATER than 30 days from date of receipt (7 days for selected items as noted in item description). We will refund the original amount paid, less a restocking fee of up to 10%, and the shipping and handling amount at the time of purchase.
Items received from the original buyer in like new condition after 30 days (7 days for selected items as noted in item description) of buyer receipt but no later than 60 days will be charged a 25% restocking fee.
Returns must include all materials as shipped, with no scratches or obvious marks, and buyer is solely responsible for shipping and handling fees incurred in returning any product. Items received as stated above will be refunded to the original buyer in an amount equal to the original item cost (less shipping and handling). Items missing from shipment will be deducted from the refund (applicable amount determined by us). Items that show signs of use will be charged 25%-100% restocking fee depending on amount of wear shown. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). ABSOLUTELY NO RETURNS ACCEPTED AFTER 60 DAYS.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes PayPal/Shop Pay for our refund request (5 to 10 business days). Revisions, amendments or modifications of the terms and conditions of this policy may be made at any time for any reason or no reason in our sole discretion, with any such revision, amendment or modification being effective as of the date posted on this website.